Managing your Active Sync Device from Outlook Web Access

In Exchange 2007, Outlook Web Access (OWA) offers a portal for users to manage their Exchange Active Sync (EAS) devices.

How to access that information?

  • Log on to OWA
  • Click “Options”
  • Click “Mobile Device”

Here is what the page looks like:
Outlook Web Access

Note: If ActiveSync is not enabled for the Exchange user, “Mobile Device” tab won’t be shown.

Device Status

As shown in the snapshot, the page will list all the Active Sync devices that the Exchange user has ever synced. Each device will be identified with its Type, Last-Sync-Time, and Status, which contains detailed device information, such as First-Sync-Time, User-Agent, etc.

Power Shell
[PS] D:Documents and SettingsAdministrator>Get-ActiveSyncDeviceStatistics -mailbox:test

Remote Wipe

Wipe All Data
This is a very handy feature that can allow a user to wipe his/her device, primarily in case of device loss. Once the link is clicked and confirmed, the wipe command will be issued to the server and the link will change to “Cancel Wipe Request”.

As you can infer, there is still a chance for the EAS user to cancel a wipe request if he/she initiated it by accident or subsequently found the device. But the courtesy time is short – once the device initiates a sync to the server and picks up the wipe command, it will be too late to undo the request.

Power Shell
[PS] D:Documents and SettingsAdministrator>Clear-ActiveSyncDevice Identity:test@contoso.comAirSync-PocketPC-v120Device

See: Managing your Active Sync Device from Outlook Web Access in Exchange 2007 SP1